Complete Steps for DLT registration, Entities not on the DLT platform may not be able to send messages
Every Content Template that is being registered by a Principal Entity should contain ‘Brand Name(s)’ (Complete business name/brand name/trademark) in the content field. That have been registered so far, should be updated with ‘Brand Name(s)’ by October 31, 2020.
For Enterprise registration, request you to first start registration with DLT Operator Registration Fees is Rs. 5900/- and get a unique Entity Id from the Operator (This might take around 72 working hours to get approved) which should be used with All DLT operators.
You can register any of the below operators as principal Entity to get your headers, templates approved
Pre-DLT | Post-DLT | Remarks | |
---|---|---|---|
Customer Consent | No | Yes | Verifiable digital records of all customer opt-ins are made available on the platform. Customers can also see all their consents on a single dashboard. |
Customer Preferences | Yes | Yes | Consumers can also select specific day(s) and time band to block (or) receive commercial communication in addition to type of category; viz only DND. |
Entity/Enterprise Registration | No | Yes | Entity needs to register with originating access provider (OAP) on the platform. |
Telemarketer Registration | Yes | Yes | Telemarketer should now register with originating access provider (OAP) and no longer with TRAI. |
Header Registration | No | Yes | Entity should register all its SMS Headers and Voice CLIs on the platform. |
Type of Messages | Transactional | Transactional | Every template should be registered under one of these classifications: Promotional, Transactional or Service (Implicit or Explicit) |
Promotional | Promotional | ||
Govt | Service (Inferred Consent) | Government messages are classified under Service category | |
Service (Explicit Consent) | |||
Scrubbing | Yes (only DND Check for Promotional SMS) | Yes (Promotional & Service Explicit) | Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list. |
Complaint Management | Yes | Yes | Telecom operators will now be responsible for complaint resolution. |
Interoperability between Telecom Service Providers | No | Yes | Registration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view. |
100% Traceability | No | Yes | Everything is recorded and shared on the network using Blockchain technology. |
Delivery Report (Promotional Traffic) | Yes | No | Delivery status for promotional messages will not be available post DLT. |
Delivery Report (Transactional Traffic) | Yes | Yes | Delivery status for transactional messages will continue to be available post DLT. |
Basis the Sales team request, account creation is done with complete KYC Documents on the Internal Portal.
Customers Send Sender ID/Templates (Voice/SMS) for whitlisting. No Uniqueness in allocation of Sender Ids.
Type of Messages :
All Entity /Senders & Telemarketers need to register with originating access provider (OAP) on their DLT platform .
Entity should register all its SMS Headers and Voice CLIs on the platform . Uniqueness check is enabled.
Entity should register all its templates (Customer consent & content) on the platform.
Type of Messages :
Following TRAI directive, telecom operators have suspended template scrubbing for 7 days (from March 9, 2021) to facilitate template registration for all businesses. Please note that this is only a temporary relaxation, so we would strongly urge you to take advantage...
Distributed Ledger Technology is a Blockchain-based registration system that keeps track of transaction records transact between network participants. The platform is being issued in the public interest to control SMS spam from different marketing companies.
DLT Registration is now mandated – Regulatory had released the DLT Registration process and accordingly we need to follow.
Regulatory authorities have released the DLT registration process which must now be followed by all messaging entities.
TRAI (Telecom Regulatory Authority of India) introduced the Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR) on 19th July 2018.
This regulation aims to eliminate spam and create a transparent communication ecosystem.
Way2Smart is committed to full regulatory compliance and has implemented changes in line with TRAI’s vision.
The implementation involves use of Blockchain (DLT) technology to track and verify communications.
DLT has been rolled out by operators. Phase 1 of the regulation mandates registration of all Entities/Enterprises.
Way2Smart is already a registered Telemarketer. Now, you must register as a Principal Entity (Enterprise) to remain compliant.
To register on the DLT (Distributed Ledger Technology) platform, you must choose the correct registration type. There are two types of DLT registrations: Entity Registration and Telemarketer Registration. Please refer to the detailed descriptions below:
Type of DLT RegistrationPlease not while registering please select Way2Smart telemarketer which is available on DLT as Way2Smart Unique Registration ID 1202161987361022154
In case you have done already don registration with any other telemarketer on the operator platform then you just need to select Way2Smart Telemarketer ID 1202161987361022154
Arrange following documents and details before proceeding for Telemarketer and Enterprise registration :
Arrange following documents and details before proceeding for Telemarketer and Enterprise registration :
Yes, DLT registration is mandatory for every Company, Entity, Telemarketer, and Reseller.
You need to register as an Entity for sending SMS (both promotional and transactional) to the customers.
You need to register as a Telemarketer for reselling SMS service (such as bulk SMS).
Way2Smart TELEMARKETER ID: 1202161987361022154
Need help? Reach out to your telecom operator using the information below for any DLT-related queries or grievances.
Email 1: customercare@infotelconnect.com
Email 2: dlt.helpdesk@infotelconnect.com
Twitter: https://twitter.com/ConnectBB