E-commerce

Engage Customers. Drive Sales. Manage Experiences.

E-Commerce is one of the most competitive landscapes wherein the businesses have to manage a plethora of use cases and customer journeys. Success today is measured as an outcome of engaging customers at different stages of the e-commerce journey, from discovery to post-delivery experience. This is where way2smart e-commerce solutions orchestrate a dependable partnership with the enterprises in the online commerce space.

E-Commerce meets Cognitive Conversations

It’s all about a great customer experience that translates into brand loyalty, higher GMV, and better ROIs. What builds this great CX or customer experience is unifying the entire communication experience so that it is seamless, personalized, and highly engaging. Today, over 78% of users demand a digital-first conversation that engages and drives the point home. Way2Smart is taking giant leaps in helping e-commerce companies build cognitive conversation flows across multiple channels that articulate CX to deliver higher ROI.

Do more with Way2smart

Engagement

Quicks & convenient customer engagement across multiple channels
Capture information and leads with ease
Drive discovery of products and services effortlessly
Deliver highly personalized promotions & campaigns

Collaboration

Timely triggers-Less abandoned carts
Integrated platform for real-time notifications
Easy order tracking and alerts
Secured payment information & OTPs

Growth

Timely triggers-Less abandoned carts
Integrated platform for real-time notifications
Easy order tracking and alerts
Secured payment information & OTPs

SMS

Deliver your transactional, OTPs, and promotional messages securely and timely to the consumer.

Email

Power up the campaigns with the most cost-effective and high ROI email solutions.

WhatsApp Business API

Reach more than 2 billion users with fast, reliable, encrypted, and AI/ML-enabled WhatsApp Business API.

RCS

Level up the messaging game to create a dynamic customer experience with 80% more engagement.

Talk to our Experts and Expand your Reach & Impact with Way2smart Ecommerce Solutions, Try Today!

End to End Marketing Solutions

Plan your marketing strategy & campaigns with Way2smart’s end-to-end marketing solutions across various channels. From lead generation to conversions we help marketplaces manage high ROI-driven campaigns to drive the GMV. We help you with a tailor-made workflow and cost-effective planning to drive your campaigns and stay ahead of the curve.

Engage Customers. Drive Sales. Manage Experiences.

E-Commerce meets Cognitive Conversations